What to Expect When You Visit
Safety guidelines at Orlando Shakes in partnership with UCF are always subject to change based on CDC recommendations, Actors’ Equity requirements, and local and state ordinances. Per recent CDC recommendations, effective as of March 9, 2022, face masks are now optional at Orlando Shakes.
Got Questions?
Frequently Asked Questions
What is Orlando Shakes' mask policy?
Effective as of March 9, 2022, face masks are optional at Orlando Shakes while indoors and outdoors.
Are Orlando Shakes’ employees fully vaccinated?
Orlando Shakes encourages all employees to be fully vaccinated. Under Florida law, employees can request exemptions.
Will hand sanitizer be available?
Yes. Hand sanitizer will be made available at multiple locations throughout the lobby at the theater.
Will there be distance between me and other parties when I’m in the theater?
Orlando Shakes does not currently offer distanced seating.
I don’t feel well. What are my options?
If you do not feel well or feel unsafe attending the theater, please contact the Box Office for assistance at 407-447-1700.
You may email boxoffice@orlandoshakes.org.
What happens if the performance is canceled?
If a performance is canceled, the box office will reach out to ticket holders and provide them with alternative solutions.
How can I view the show program?
The program for each production can be accessed via our website. A QR Code to the program will also be available in the lobby to scan with your mobile device for access. A limited run of printed programs will be available prior to the performance.
How will actors be distanced from the audience?
As a fully vaccinated company under Actors’ Equity, actors are not required to maintain distance from the audience.
How is Orlando Shakes ensuring the space stays sanitary and clean?
We will be fully disinfecting and cleaning all occupied spaces after each use. Our cleaning protocols include use of a commercial-grade botanical disinfectant and electrostatic spraying machines that will keep our theater sanitized for patrons, actors, and staff.
Our HVAC system is set to introduce fresh air thirteen times per hour. We have rigorous requirements that we must follow, set by the actors union, which ensure that our HVAC system undergoes thorough inspections and cleanings.
During times of increased attendance, touch points, such as door handles, push plates, railings, and countertops, will be frequently wiped down with disinfectant.
We also have six staff members who have gone through health and safety training and are now certified infection control specialists, specifically for the entertainment industry.
